Filter by Subcategory
4. Train-the-Trainer Courses
Conflict Management: Trainer Refresher & Skills Lab Focus (On-Line)
with Rebecca Friedman
Live Skills Lab Facilitation Overview
Overview:
This 1-hour live session (via Teams) is designed for trainers who have recently completed the Train-the-Trainer program and need practical guidance on leading WPV Skills Labs. Focused on real-world application, this course reinforces core conflict management techniques and walks participants through how to structure, deliver, and debrief effective skills labs.
Session Format:
- Delivered live via Teams
- Includes interactive Q&A with a certified facilitator
- Designed to support immediate application in your department
What You’ll Learn:
- Key components of WPV Skills Labs
- How to coach verbal and physical techniques in a practice setting
- Strategies for leading team-based practice and debrief sessions
- Tips for aligning lab delivery with regulatory expectations
Why This Matters:
This session helps trainers confidently run WPV Skills Labs that meet compliance standards and build a safer, more resilient workplace culture.
Who Should Attend:
Only certified trainers who completed HPO Academy in May or October 2025.
Pre-Requisite:
Put safety and care first. Spots are limited — register today!
Conflict Management: Trainer Refresher & Skills Lab Focus (On-Line)
with Rebecca Friedman
Live Skills Lab Facilitation Overview
Overview:
This 1-hour live session (via Teams) is designed for trainers who have recently completed the Train-the-Trainer program and need practical guidance on leading WPV Skills Labs. Focused on real-world application, this course reinforces core conflict management techniques and walks participants through how to structure, deliver, and debrief effective skills labs.
Session Format:
- Delivered live via Teams
- Includes interactive Q&A with a certified facilitator
- Designed to support immediate application in your department
What You’ll Learn:
- Key components of WPV Skills Labs
- How to coach verbal and physical techniques in a practice setting
- Strategies for leading team-based practice and debrief sessions
- Tips for aligning lab delivery with regulatory expectations
Why This Matters:
This session helps trainers confidently run WPV Skills Labs that meet compliance standards and build a safer, more resilient workplace culture.
Who Should Attend:
Only certified trainers who completed HPO Academy in May or October 2025.
Pre-Requisite:
Put safety and care first. Spots are limited — register today!
Mobile Device Super User (SSC)
with Peter De Meo
The Mobile Security Super User program is designed specifically for supervisory team members who are ready to train, mentor, and lead security professionals in the effective use of our new communication platform.
As a Super User, you will play a key role in strengthening your team by providing hands-on guidance and real-time support with our mobile security tools.
What You’ll Learn:
- Lead on-site enablement for security personnel and SOC dispatch
- Model the complete workflow using real-time dispatch, Officer Mobile, and Resolver Core
- Serve as the first line of support for your site
- Use Officer Mobile, Dispatch, and Resolver Core confidently in daily operations
Who Should Attend:
- Supervisors
- Assistant Managers
- Security Managers
- Any team member in a supervisory or leadership role
Pre-Requisite: None – just bring your leadership mindset and willingness to learn.
Will run
Mobile Device Super User (SSC)
with Peter De Meo
The Mobile Security Super User program is designed specifically for supervisory team members who are ready to train, mentor, and lead security professionals in the effective use of our new communication platform.
As a Super User, you will play a key role in strengthening your team by providing hands-on guidance and real-time support with our mobile security tools.
What You’ll Learn:
- Lead on-site enablement for security personnel and SOC dispatch
- Model the complete workflow using real-time dispatch, Officer Mobile, and Resolver Core
- Serve as the first line of support for your site
- Use Officer Mobile, Dispatch, and Resolver Core confidently in daily operations
Who Should Attend:
- Supervisors
- Assistant Managers
- Security Managers
- Any team member in a supervisory or leadership role
Pre-Requisite: None – just bring your leadership mindset and willingness to learn.
Will run
Mobile Device Super User (SSC)
with Peter De Meo
The Mobile Security Super User program is designed specifically for supervisory team members who are ready to train, mentor, and lead security professionals in the effective use of our new communication platform.
As a Super User, you will play a key role in strengthening your team by providing hands-on guidance and real-time support with our mobile security tools.
What You’ll Learn:
- Lead on-site enablement for security personnel and SOC dispatch
- Model the complete workflow using real-time dispatch, Officer Mobile, and Resolver Core
- Serve as the first line of support for your site
- Use Officer Mobile, Dispatch, and Resolver Core confidently in daily operations
Who Should Attend:
- Supervisors
- Assistant Managers
- Security Managers
- Any team member in a supervisory or leadership role
Pre-Requisite: None – just bring your leadership mindset and willingness to learn.
Mobile Device Super User (SSC)
with Peter De Meo
The Mobile Security Super User program is designed specifically for supervisory team members who are ready to train, mentor, and lead security professionals in the effective use of our new communication platform.
As a Super User, you will play a key role in strengthening your team by providing hands-on guidance and real-time support with our mobile security tools.
What You’ll Learn:
- Lead on-site enablement for security personnel and SOC dispatch
- Model the complete workflow using real-time dispatch, Officer Mobile, and Resolver Core
- Serve as the first line of support for your site
- Use Officer Mobile, Dispatch, and Resolver Core confidently in daily operations
Who Should Attend:
- Supervisors
- Assistant Managers
- Security Managers
- Any team member in a supervisory or leadership role
Pre-Requisite: None – just bring your leadership mindset and willingness to learn.