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2. Medical In-Person Courses
Vistelar Basic 4-hr (Santa Rosa)
with Gayle Mamlok
Improve Patient Care & Staff Safety with Vistelar Training
Learn the skills to prevent conflict before it starts.
Join us for an essential training in the Vistelar Methodology, a practical approach focused on non-escalation, de-escalation, and safety-first strategies rooted in empathy and trauma-informed care.
What You’ll Learn:
- How to improve everyday interactions and prevent escalation
- Trauma-informed communication techniques
- Pre-encounter mental & physical preparation
- Proven methods to reduce risks to patients and staff during high-stress moments
Grounded in empathy.
Backed by science.
Focused on care.
Who Should Attend: All Security Staff, Emergency Department, Behavioral Health, and Urgent Care team members
Pre-Requisite: None — open to all experience levels!
Will run
Vistelar Basic (4Hr)- San Jose
with Victor Mendoza
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All staff
Pre-Requisite: KP Learn ModulePrevention of Workplace Violence - Vistelar Conflict Management Module
Vistelar Basic 4-hr (Santa Rosa)
with Gayle Mamlok
Improve Patient Care & Staff Safety with Vistelar Training
Learn the skills to prevent conflict before it starts.
Join us for an essential training in the Vistelar Methodology, a practical approach focused on non-escalation, de-escalation, and safety-first strategies rooted in empathy and trauma-informed care.
What You’ll Learn:
- How to improve everyday interactions and prevent escalation
- Trauma-informed communication techniques
- Pre-encounter mental & physical preparation
- Proven methods to reduce risks to patients and staff during high-stress moments
Grounded in empathy.
Backed by science.
Focused on care.
Who Should Attend: All Security Staff, Emergency Department, Behavioral Health, and Urgent Care team members
Pre-Requisite: None — open to all experience levels!
Will run
Vistelar Basic 4-hr (Santa Rosa)
with Gayle Mamlok
Improve Patient Care & Staff Safety with Vistelar Training
Learn the skills to prevent conflict before it starts.
Join us for an essential training in the Vistelar Methodology, a practical approach focused on non-escalation, de-escalation, and safety-first strategies rooted in empathy and trauma-informed care.
What You’ll Learn:
- How to improve everyday interactions and prevent escalation
- Trauma-informed communication techniques
- Pre-encounter mental & physical preparation
- Proven methods to reduce risks to patients and staff during high-stress moments
Grounded in empathy.
Backed by science.
Focused on care.
Who Should Attend: All Security Staff, Emergency Department, Behavioral Health, and Urgent Care team members
Pre-Requisite: None — open to all experience levels!
Will run
Vistelar Basic 4-hr (Santa Rosa)
with Gayle Mamlok
Improve Patient Care & Staff Safety with Vistelar Training
Learn the skills to prevent conflict before it starts.
Join us for an essential training in the Vistelar Methodology, a practical approach focused on non-escalation, de-escalation, and safety-first strategies rooted in empathy and trauma-informed care.
What You’ll Learn:
- How to improve everyday interactions and prevent escalation
- Trauma-informed communication techniques
- Pre-encounter mental & physical preparation
- Proven methods to reduce risks to patients and staff during high-stress moments
Grounded in empathy.
Backed by science.
Focused on care.
Who Should Attend: All Security Staff, Emergency Department, Behavioral Health, and Urgent Care team members
Pre-Requisite: None — open to all experience levels!
Vistelar Basic (4Hr) SSC ED STAFF ONLY
with Peter De Meo
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All staff
Pre-Requisite: KP Learn ModulePrevention of Workplace Violence - Vistelar Conflict Management Module
Vistelar Basic 4-hr (Manteca)
with Jeanette Bobadilla
Improve Patient Care & Staff Safety with Vistelar Training
Learn the skills to prevent conflict before it starts.
Join us for an essential training in the Vistelar Methodology, a practical approach focused on non-escalation, de-escalation, and safety-first strategies rooted in empathy and trauma-informed care.
What You’ll Learn:
- How to improve everyday interactions and prevent escalation
- Trauma-informed communication techniques
- Pre-encounter mental & physical preparation
- Proven methods to reduce risks to patients and staff during high-stress moments
Grounded in empathy.
Backed by science.
Focused on care.
Who Should Attend: All Security Staff, Emergency Department, Behavioral Health, and Urgent Care team members
Pre-Requisite: None — open to all experience levels!
Vistelar Basic (4Hr) SSC ED STAFF ONLY
with Peter De Meo
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All staff
Pre-Requisite: KP Learn ModulePrevention of Workplace Violence - Vistelar Conflict Management Module