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San Marcos
in 6. Southern California
Armed Protection Officer Academy (Ontario, CA)
with Maritsa Canchola
Designed to prepare new security team members of the Kaiser Permanente contract on what it means to be a healthcare security professional, the healthcare environment and emergency management.
Who should attend: All security staff.
Pre-Requisite: None.
Will run
ASP Refresher (16-hr)
with Mario Rangel
Join our 16-hour course designed for Advanced Security Program employee’s that need to complete annual compliance requirements. Covering key topics such as managing conflict, proper PPE usage, emergency management and response, and annual attestations.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
Healthcare Security Officer Academy (San Diego)
with Scott Behar
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.
FRO/COVID
with Scott Behar
Designed to teach First Responders Operators (FRO) how to handle COVID or other contagious patients to prevent contamination, and how to properly use and manage Personal Protective equipment (PPE). Who should attend: All security staff Pre-Requisite: None
Will run
Regulatory Compliance
with Scott Behar
Regulatory compliance training is a type of employee training focused on educating staff about the laws, regulations, and policies specific to their industry and job functions.
Who should attend: Healthcare Security Personel
Pre-Requisite: None
ASP Refresher (16-hr)
with Mario Rangel
Join our 16-hour course designed for Advanced Security Program employee’s that need to complete annual compliance requirements. Covering key topics such as managing conflict, proper PPE usage, emergency management and response, and annual attestations.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Vistelar Basic (8 hrs)
with Scott Behar
Non-Escalation, De-Escalation and Crisis Management
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression. This version focuses on the role of Healthcare Emergency Department Specialists and the types of interactions they encounter in their daily work.
Will run
ASP Refresher (16-hr)
with Mario Rangel
Join our 16-hour course designed for Advanced Security Program employee’s that need to complete annual compliance requirements. Covering key topics such as managing conflict, proper PPE usage, emergency management and response, and annual attestations.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run