The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

Introduction to Healthcare Security & Emergency Response

Preparing Armed Protection Officers for the Unique Challenges of the Healthcare Environment

This essential course is designed to prepare new security team members for the critical responsibilities of being a healthcare security professional. You’ll gain a strong foundation in healthcare-specific protocols, emergency response procedures, and the unique expectations of operating in a patient-centered environment.

Course Topics Include:

• Your role as a first responder to high-level threats (e.g., Code Silver: weapon involvement)      
• Managing and reporting criminal activity in healthcare settings      
• Effective patrol procedures for exterior areas such as parking structures and emergency department perimeters      
• Understanding the healthcare environment, including patient safety, confidentiality, and staff collaboration      
• Emergency management and coordination with clinical teams

Who should attend: Newly assigned Armed Protection Officers

Pre-Requisite: None. 

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None