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South Bay
in 6. Southern California
Vistelar Advanced 16-hr (Baldwin Park)
with Marse Kingsberry
Improve Patient Care & Staff Safety with Vistelar Training
Learn the skills to prevent conflict before it starts.
Join us for an essential training in the Vistelar Methodology, a practical approach focused on non-escalation, de-escalation, and safety-first strategies rooted in empathy and trauma-informed care.
What You’ll Learn:
- How to improve everyday interactions and prevent escalation
- Trauma-informed communication techniques
- Pre-encounter mental & physical preparation
- Proven methods to reduce risks to patients and staff during high-stress moments
Grounded in empathy.
Backed by science.
Focused on care.
Who Should Attend: Emergency Department Specialist in SCAL and MOCs
Pre-Requisite: None — open to all experience levels!
ASP Refresher (16-hr)
with Mario Rangel
Join our 16-hour course designed for Advanced Security Program employee’s that need to complete annual compliance requirements. Covering key topics such as managing conflict, proper PPE usage, emergency management and response, and annual attestations.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None