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Blackstone Consulting Inc.



5. Northern California

KP- Basic Vistelar (4Hr) - AMC

Free

with Gayle Mamlok

Calendar Oct 24, 2025 at 11:30 am

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.  

Who should attend: All staff

Pre-Requisite: KP Learn ModulePrevention of Workplace Violence - Vistelar Conflict Management Module

Healthcare Security Officer Academy (Antioch)

Free

with Gayle Mamlok

Calendar Oct 27, 2025 at 8 am

Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!

Who should attend: New security personnel

Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.

Healthcare Security Officer Academy (SAC)

Free

with Peter De Meo

Calendar Oct 27, 2025 at 8 am

Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!

Who should attend: New security personnel

Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.

FRO/COVID-Santa Clara

Free

with Jonathan Bautista

Calendar Oct 28, 2025 at 8 am

Designed to teach First Responders Operators (FRO) how to handle COVID or other contagious patients to prevent contamination, and how to properly use and manage Personal Protective equipment (PPE). Who should attend: All security staff Pre-Requisite: None

Healthcare Security Officer Academy (HSOA) - Fresno

Free

with Raul Argueta Diaz

Calendar Oct 28, 2025 at 8 am

Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!

Who should attend: New security personnel

Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.

Healthcare Security Officer Annual Refresher

Free

with Michael Mahoney

Calendar Oct 28, 2025 at 8 am

Join our 16-hour course designed for Healthcare Security Officers that need to complete annual compliance requirements. Covering key topics such as managing conflict, proper PPE usage, emergency management and response, and annual attestations.

Who should attend: Healthcare Security Officers requiring annual refresher training. 

Pre-Requisite: None

Vistelar Basic (8Hr) - Antioch

Free

with Gayle Mamlok

Calendar Oct 29, 2025 at 8 am

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.  

Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.

Pre-Requisite: None

Vistelar Basic (8Hr) - Santa Clara
Online Registration Unavailable

Vistelar Basic (8Hr) - Santa Clara

Free

with Jonathan Bautista

Calendar Oct 29, 2025 at 8 am

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.  

Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.

Pre-Requisite: None





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