Assessment and Prevention of Patient-Initiated Harm (APPIH)

Creating Safer Care Environments Through Proactive Strategies

This training is designed to provide system-based practice recommendations aimed at reducing and mitigating the risk of patient-initiated harm in the care environment. Participants will learn how to recognize warning signs, apply prevention strategies, and respond appropriately to protect patients, staff, physicians, contractors, and visitors.

Key Topics Include:

• Identifying risk factors and behavioral indicators
• Implementing safety protocols and de-escalation strategies
• Team-based approaches to managing aggressive or harmful behavior
• Promoting a culture of safety and awareness

Who Should Attend: Clinical and nursing staff in the inpatient care setting

Pre-Requisite: None

Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!

Who should attend: New security personnel

Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

Designed to prepare new security team members of the Kaiser Permanente contract on what it means to be a healthcare security professional, the healthcare environment and emergency management.

Who should attend: All security staff.

Pre-Requisite: None. 

Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!

Who should attend: New security personnel

Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!

Who should attend: New security personnel

Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None