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Santa Clara
in 5. Northern California
ASP Refresher (16-hr)- Antioch
with Kelly Kent

Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
ASP Refresher (16-hr)- South SF
with Kelly Kent

Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
APPIH (Assessment and Prevention of Patient Initiated Harm) Santa Clara
with Jonathan Bautista

Designed to provide system-based practice recommendations in order to reduce and mitigate potential harm to patients, staff, physicians, contractors and visitors in the care environment.
Who should attend: Kaiser Permanente clinical and nursing staff in the inpatient care setting.
Pre-Requisite: None
Will run
Vistelar Train-the-Trainer- NCAL - Fremont
with Rebecca Friedman

Non-Escalation, De-Escalation and Crisis Management
Addressing the entire spectrum of human conflict. Vistelar empowers your team to safely and effectively identify, prevent, and mitigate all types of conflict, from simple disputes to physical violence.
“De-escalation is what we do and say to keep someone from jumping off a ledge. Non-escalation is what we do and say to keep them from climbing onto the ledge in the first place.” - Vistelar Maxim
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Training For: Security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.
APPIH (Assessment and Prevention of Patient Initiated Harm) Santa Clara
with Jonathan Bautista

Designed to provide system-based practice recommendations in order to reduce and mitigate potential harm to patients, staff, physicians, contractors and visitors in the care environment.
Who should attend: Kaiser Permanente clinical and nursing staff in the inpatient care setting.
Pre-Requisite: None
Vistelar Basic (8Hr) - San Jose
with Jonathan Bautista

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.
Pre-Requisite: None
Will run
ASP Refresher (16-hr) Redwood City
with Mark Yanez

Join our 16-hour course designed for Advanced Security Program employee’s that need to complete annual compliance requirements. Covering key topics such as managing conflict, proper PPE usage, emergency management and response, and annual attestations.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
ASP Refresher (16-hr) Redwood City
with Mark Yanez

Join our 16-hour course designed for Advanced Security Program employee’s that need to complete annual compliance requirements. Covering key topics such as managing conflict, proper PPE usage, emergency management and response, and annual attestations.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run