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South San Francisco
in 5. Northern California
Healthcare Security Officer Academy (Redwood City)
with Victor Mendoza
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.
ASP Refresher (16-hr)- Livermore Training Facility
with Kelly Kent
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
ASP Refresher (16-hr)- Livermore Training Facility
with Kelly Kent
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Healthcare Security Officer Academy (Redwood City)
with Victor Mendoza
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.
Vistelar Advanced + ED Operations (24 hrs) RWC
with Victor Mendoza
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression. This version focuses on the role of Healthcare Emergency Department Specialists and the types of interactions they encounter in their daily work.
Who should attend: Healthcare ED Specialists, Flex Officers and Supervisors.
Pre-Requisite: None
APPIH (Assessment and Prevention of Patient Initiated Harm) SSF Staff Only
with Victor Mendoza
Designed to provide system-based practice recommendations in order to reduce and mitigate potential harm to patients, staff, physicians, contractors and visitors in the care environment.
Who should attend: Kaiser Permanente clinical and nursing staff in the inpatient care setting.
Pre-Requisite: None
Will run