The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

Hello, 

You are receiving this email because you are registered to attend the Passive Weapon Detection Train-the-Trainer course. Please review the following details to help ensure a smooth and successful training experience: 

Training Details 

Attire: Please arrive in uniform or business approved business attire. 

Meals: Food will not be provided. Please plan accordingly and bring your own meals or snacks as needed. 

What to Bring / Prepare: 

• Be prepared to learn new skills and concepts related to weapon detection systems. 
• Please ensure your schedule allows you to be fully present throughout the training. 
• Regular breaks will be provided during the day. 

We look forward to our time together and appreciate your commitment to creating a safer, more effective care environment. 

If you have any questions, don’t hesitate to reach out to us at nss-training@kp.org 

Warm regards, The NSS Training Team 

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.  

Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

Hello, 

You are receiving this email because you are registered to attend the Passive Weapon Detection Train-the-Trainer course. Please review the following details to help ensure a smooth and successful training experience: 

Training Details 

Attire: Please arrive in uniform or business approved business attire. 

Meals: Food will not be provided. Please plan accordingly and bring your own meals or snacks as needed. 

What to Bring / Prepare: 

• Be prepared to learn new skills and concepts related to weapon detection systems. 
• Please ensure your schedule allows you to be fully present throughout the training. 
• Regular breaks will be provided during the day. 

We look forward to our time together and appreciate your commitment to creating a safer, more effective care environment. 

If you have any questions, don’t hesitate to reach out to us at nss-training@kp.org 

Warm regards, The NSS Training Team 

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None