The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.  

Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.

Pre-Requisite: None

Weapons Detection System Train-the-Trainer

Description: BCI is committed to maintaining a safe, secure, and respectful environment that supports excellence in healthcare delivery across our facilities. As part of this commitment, the Passive Weapons Detection System from Athena has been introduced to the Prohibited Items Detection Program. This state-of-the-art technology enhances security screening in the Emergency Department with minimal disruption to patients, visitors, and staff.

This training prepares security leaders to implement and guide best practices in using the passive weapons detection system. It also includes instruction on effective screening techniques using a hand-held metal detector and visual search procedures.

Who Should Attend: Security Managers, Assistant Security Managers, and Supervisors (assigned by the Site Security Manager)

Pre-Requisite: None

Assessment and Prevention of Patient-Initiated Harm (APPIH)

Creating Safer Care Environments Through Proactive Strategies

This training is designed to provide system-based practice recommendations aimed at reducing and mitigating the risk of patient-initiated harm in the care environment. Participants will learn how to recognize warning signs, apply prevention strategies, and respond appropriately to protect patients, staff, physicians, contractors, and visitors.

Key Topics Include:

• Identifying risk factors and behavioral indicators
• Implementing safety protocols and de-escalation strategies
• Team-based approaches to managing aggressive or harmful behavior
• Promoting a culture of safety and awareness

Who Should Attend: Clinical and nursing staff in the inpatient care setting

Pre-Requisite: None

Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!

Who should attend: New security personnel

Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

Location: 4th Floor, 411 B

Hello, 

You are receiving this email because you are registered to attend the Passive Weapon Detection Train-the-Trainer course. Please review the following details to help ensure a smooth and successful training experience: 

Training Details 

Attire: Please arrive in uniform or business approved business attire. 

Meals: Food will not be provided. Please plan accordingly and bring your own meals or snacks as needed. 

What to Bring / Prepare: 

• Be prepared to learn new skills and concepts related to weapon detection systems. 
• Please ensure your schedule allows you to be fully present throughout the training. 
• Regular breaks will be provided during the day. 

We look forward to our time together and appreciate your commitment to creating a safer, more effective care environment. 

If you have any questions, don’t hesitate to reach out to us at nss-training@kp.org 

Warm regards, The NSS Training Team