The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

Weapons Detection System Train-the-Trainer

Description: BCI is committed to maintaining a safe, secure, and respectful environment that supports excellence in healthcare delivery across our facilities. As part of this commitment, the Passive Weapons Detection System from Athena has been introduced to the Prohibited Items Detection Program. This state-of-the-art technology enhances security screening in the Emergency Department with minimal disruption to patients, visitors, and staff.

This training prepares security leaders to implement and guide best practices in using the passive weapons detection system. It also includes instruction on effective screening techniques using a hand-held metal detector and visual search procedures.

Who Should Attend: Security Managers, Assistant Security Managers, and Supervisors (assigned by the Site Security Manager)

Pre-Requisite: None

Advanced Security Program employee’s annual compliance requirements.

Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

Improve Patient Care & Staff Safety with Vistelar Training

Learn the skills to prevent conflict before it starts.

Join us for an essential training in the Vistelar Methodology, a practical approach focused on non-escalation, de-escalation, and safety-first strategies rooted in empathy and trauma-informed care.

What You’ll Learn:

• How to improve everyday interactions and prevent escalation
• Trauma-informed communication techniques
• Pre-encounter mental & physical preparation
• Proven methods to reduce risks to patients and staff during high-stress moments

Grounded in empathy.

Backed by science.

Focused on care.

Who Should Attend:  All Security Staff, Emergency Department, Behavioral Health, and Urgent Care team members

Pre-Requisite: None — open to all experience levels!

Improve Patient Care & Staff Safety with Vistelar Training

Learn the skills to prevent conflict before it starts.

Join us for an essential training in the Vistelar Methodology, a practical approach focused on non-escalation, de-escalation, and safety-first strategies rooted in empathy and trauma-informed care.

What You’ll Learn:

• How to improve everyday interactions and prevent escalation
• Trauma-informed communication techniques
• Pre-encounter mental & physical preparation
• Proven methods to reduce risks to patients and staff during high-stress moments

Grounded in empathy.

Backed by science.

Focused on care.

Who Should Attend:  All Security Staff, Emergency Department, Behavioral Health, and Urgent Care team members

Pre-Requisite: None — open to all experience levels!

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

Weapons Detection System Train-the-Trainer

Description: BCI is committed to maintaining a safe, secure, and respectful environment that supports excellence in healthcare delivery across our facilities. As part of this commitment, the Passive Weapons Detection System from Athena has been introduced to the Prohibited Items Detection Program. This state-of-the-art technology enhances security screening in the Emergency Department with minimal disruption to patients, visitors, and staff.

This training prepares security leaders to implement and guide best practices in using the passive weapons detection system. It also includes instruction on effective screening techniques using a hand-held metal detector and visual search procedures.

Who Should Attend: Security Managers, Assistant Security Managers, and Supervisors (assigned by the Site Security Manager)

Pre-Requisite: None