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6. Southern California
Healthcare Security Officer Academy (Anaheim)
with Salvador Deanda
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.
Healthcare Security Officer Academy (San Leandro)
with Julio Mendoza
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.
Healthcare Security Officer Academy Fremont
with Jonathan Bautista
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.
Healthcare Security Officer Academy (Manteca)
with Jeanette Bobadilla
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.
Healthcare Security Officer Academy (HSOA) - Fresno
with Raul Argueta Diaz
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.
ASP Refresher (16-hr)
with Mario Rangel
Join our 16-hour course designed for Advanced Security Program employee’s that need to complete annual compliance requirements. Covering key topics such as managing conflict, proper PPE usage, emergency management and response, and annual attestations.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Vistelar Basic (8Hr)
with Oscar Matos
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.
Pre-Requisite: None
Field Training Officer Program (San Diego)
with Michael Mahoney
Lead. Mentor. Shape the Future.
The Field Training Officer program is designed to equip experienced Security Officers with the skills and tools to train, mentor, and lead new hires. As an FTO, you will play a critical role in building a strong, confident, and capable security team.
Program Highlights
• Hands-on leadership and mentorship training
• Tools and techniques for effective adult learning
• Structured process to guide and evaluate new hires
• Final knowledge check required for program completion
Candidate Selection
• Chosen by Supervision
• Must demonstrate strong leadership, professionalism, and a positive attitude
• Selection based on observed performance and department needs
Be the example. Be the guide. Be an FTO.