Security personnel.

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.  

Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.

Pre-Requisite: None

PAY ATTENTION TO LOCATION!

5/30 is in Lakevill, Room C/D!

To get the full 24 hours, students must register to an 8 Hour Vistelar Basic class before this class.

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression. This version focuses on the role of Healthcare Emergency Department Specialists and the types of interactions they encounter in their daily work.

Who should attend: Healthcare ED Specialists, Flex Officers and Supervisors.

Pre-Requisite: None

Advanced Security Program employee’s annual compliance requirements.

Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training

Pre-Requisite: None

Non-Escalation, De-Escalation and Crisis Management

Addressing the entire spectrum of human conflict. Vistelar empowers your team to safely and effectively identify, prevent, and mitigate all types of conflict, from simple disputes to physical violence.

“De-escalation is what we do and say to keep someone from jumping off a ledge. Non-escalation is what we do and say to keep them from climbing onto the ledge in the first place.”   - Vistelar Maxim

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.  

Training For: Security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.

Advanced Security Program employee’s annual compliance requirements.

Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training

Pre-Requisite: None

Kaiser Permanente is committed to maintaining a safe, secure, and respectful setting that will allow us to produce the best in health care results in our facilities. 

The Passive Weapons Detection System from Athena is the latest addition to the Prohibited Items Detection Program, with state-of-the-art detection technology that aids officers with minimal impact for visitors, patients, and staff entering the Emergency Department. The training is designed to prepare security staff with best practice guidance for the passive weapons detection system, screening with a hand-held metal detector and visual search.

Who should attend: Security Staff

Pre-requisite: None

Who should attend: Security managers, Assistant security managers, and Supervisors (assigned by the site security manager).

Pre-Requisites: None

Kaiser Permanente is committed to maintaining a safe, secure, and respectful setting that will allow us to produce the best in health care results in our facilities. 

The Passive Weapons Detection System from Athena is the latest addition to the Prohibited Items Detection Program, with state-of-the-art detection technology that aids officers with minimal impact for visitors, patients, and staff entering the Emergency Department. The training is designed to prepare security staff with best practice guidance for the passive weapons detection system, screening with a hand-held metal detector and visual search.

Who should attend: Security Staff

Pre-requisite: None

Who should attend: Security managers, Assistant security managers, and Supervisors (assigned by the site security manager).

Pre-Requisites: None

Advanced Security Program employee’s annual compliance requirements.

Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training

Pre-Requisite: None