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Richmond
in 5. Northern California
Vistelar Train-the-Trainer- NCAL - Fremont
with Michelle Gonzalez
Non-Escalation, De-Escalation and Crisis Management
Addressing the entire spectrum of human conflict. Vistelar empowers your team to safely and effectively identify, prevent, and mitigate all types of conflict, from simple disputes to physical violence.
“De-escalation is what we do and say to keep someone from jumping off a ledge. Non-escalation is what we do and say to keep them from climbing onto the ledge in the first place.” - Vistelar Maxim
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Training For: Security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.
Will run
ASP Refresher (16-hr)- Livermore Training Facility
with Kelly Kent
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
ASP Refresher (16-hr) South San Francisco 1st floor Cypress room
with Mark Yanez
Join our 16-hour course designed for Advanced Security Program employee’s that need to complete annual compliance requirements. Covering key topics such as managing conflict, proper PPE usage, emergency management and response, and annual attestations.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
ASP Refresher (16-hr)- Livermore Training Facility
with Kelly Kent
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
Vistelar Advanced + ED Operations (24 hrs) Vacaville
with Sherah Greer
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression. This version focuses on the role of Healthcare Emergency Department Specialists and the types of interactions they encounter in their daily work.
Who should attend: Healthcare ED Specialists, Flex Officers and Supervisors.
Pre-Requisite: None
Vistelar Advanced + 16 Hours (Richmond)
with Sherah Greer
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression. This version focuses on the role of Healthcare Emergency Department Specialists and the types of interactions they encounter in their daily work.
Who should attend: Healthcare ED Specialists, Flex Officers and Supervisors.
Pre-Requisite: None