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1. Security In-Person Courses
HSO Annual Training (Walnut Creek)
with Gayle Mamlok
The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.
Topics include:
• Review of healthcare security duties and emergency response expectations
• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force
• Infection control and biohazard precautions, including proper PPE use
• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques
This training ensures continued readiness, compliance, and professional security response.
Who should attend: Healthcare Security Personnel
Pre-Requisite: None
Will run
Screening for Dangerous Objects Train-the-Trainer (Santa Clara
with Victor Mendoza
Weapons Detection System Train-the-Trainer
Description: BCI is committed to maintaining a safe, secure, and respectful environment that supports excellence in healthcare delivery across our facilities. As part of this commitment, the Passive Weapons Detection System from Athena has been introduced to the Prohibited Items Detection Program. This state-of-the-art technology enhances security screening in the Emergency Department with minimal disruption to patients, visitors, and staff.
This training prepares security leaders to implement and guide best practices in using the passive weapons detection system. It also includes instruction on effective screening techniques using a hand-held metal detector and visual search procedures.
Who Should Attend: Security Managers, Assistant Security Managers, and Supervisors (assigned by the Site Security Manager)
Pre-Requisite: None
HSO Annual Training (BCI Ontario 760 S. Rochester Ave. Ontario. CA. 91761)
with Oscar Matos
The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.
Topics include:
• Review of healthcare security duties and emergency response expectations
• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force
• Infection control and biohazard precautions, including proper PPE use
• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques
This training ensures continued readiness, compliance, and professional security response.
Who should attend: Healthcare Security Personnel
Pre-Requisite: None
HSO Annual Training (San Francisco)
with Jesse Kiernan
The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.
Topics include:
• Review of healthcare security duties and emergency response expectations
• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force
• Infection control and biohazard precautions, including proper PPE use
• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques
This training ensures continued readiness, compliance, and professional security response.
Who should attend: Healthcare Security Personnel
Pre-Requisite: None
Location: 4th Floor, 411 B
HSO Annual Training (San Diego)
with Scott Behar
The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.
Topics include:
• Review of healthcare security duties and emergency response expectations
• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force
• Infection control and biohazard precautions, including proper PPE use
• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques
This training ensures continued readiness, compliance, and professional security response.
Who should attend: Healthcare Security Personnel
Pre-Requisite: None
Will run
HSO Annual Training (Modesto)
with Jeanette Bobadilla
The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.
Topics include:
• Review of healthcare security duties and emergency response expectations
• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force
• Infection control and biohazard precautions, including proper PPE use
• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques
This training ensures continued readiness, compliance, and professional security response.
Who should attend: Healthcare Security Personnel
Pre-Requisite: None
ASP Refresher (16-hr)- Livermore Training Facility
with Mark Yanez
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
Healthcare Security Officer Academy (San Diego))
with Michael Mahoney
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.