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Pleasanton / Walnut Creek Technology Campus
in 5. Northern California
Vistelar Basic (8Hr) - Security Staff Oakland
with Julio Mendoza
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.
Pre-Requisite: None
ASP Refresher (16-hr)
with Kelly Kent
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
ASP Refresher (16-hr)- RWC
with Kelly Kent
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Vistelar Basic (8Hr) - Security Staff San Leandro
with Julio Mendoza
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.
Pre-Requisite: None
Will run
Vistelar Basic (8Hr) - Security Staff Oakland
with Julio Mendoza
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.
Pre-Requisite: None
ASP Refresher (16-hr)- Antioch
with Kelly Kent
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
ASP Refresher (16-hr)- South SF
with Kelly Kent
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
Healthcare Security Officer Academy (San Leandro)
with Julio Mendoza
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.