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Redwood City
in 5. Northern California
APPIH (Assessment and Prevention of Patient Initiated Harm) RWC Staff Only
with Victor Mendoza

Designed to provide system-based practice recommendations in order to reduce and mitigate potential harm to patients, staff, physicians, contractors and visitors in the care environment.
Who should attend: Kaiser Permanente clinical and nursing staff in the inpatient care setting.
Pre-Requisite: None
APPIH (Assessment and Prevention of Patient Initiated Harm) RWC Staff Only
with Victor Mendoza

Designed to provide system-based practice recommendations in order to reduce and mitigate potential harm to patients, staff, physicians, contractors and visitors in the care environment.
Who should attend: Kaiser Permanente clinical and nursing staff in the inpatient care setting.
Pre-Requisite: None
ASP Refresher (16-hr)- Antioch
with Kelly Kent

Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
ASP Refresher (16-hr)- South SF
with Kelly Kent

Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
Vistelar Basic (8Hr) RWC
with Victor Mendoza

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.
Pre-Requisite: None
Vistelar and Active Shooter Response (4-hr) RWC Psych dept. only
with Victor Mendoza

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
In addition, the course will provide information to make appropriate decisions regarding personal safety during an active shooter incident.Basic concepts include Run, Hide and Flight.
Who should attend: All staff
Pre-Requisite: KP Learn ModulePrevention of Workplace Violence - Vistelar Conflict Management Module
Vistelar and Active Shooter Response (4-hr) RWC Psych dept. only
with Victor Mendoza

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
In addition, the course will provide information to make appropriate decisions regarding personal safety during an active shooter incident.Basic concepts include Run, Hide and Flight.
Who should attend: All staff
Pre-Requisite: KP Learn ModulePrevention of Workplace Violence - Vistelar Conflict Management Module
Healthcare Security Officer Academy (Redwood City)
with Victor Mendoza

Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.