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Stockton
in 5. Northern California
ASP Refresher (16-hr)-Sacramento
with Kelly Kent
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
Physical Ability Test - PAT (Livermore))
with Mark Yanez
We will be hosting a Physical Ability Test (PAT) to ensure Healthcare Protection Officer employees meet the required standards for duty readiness.
What to Expect
- A series of physical tasks designed to measure strength, endurance, and mobility.
- Testing will take approximately 30–45 minutes.
- Please arrive in appropriate athletic clothing and footwear
Preparation Tips
- Stay hydrated and get adequate rest before the test.
- Review the test requirements in advance to ensure readiness.
Who Should Attend: HPO employees are due for their annual PAT test.
Will run
Physical Ability Test - PAT (South Sacramento)
with Mark Yanez
We will be hosting a Physical Ability Test (PAT) to ensure Healthcare Protection Officer employees meet the required standards for duty readiness.
What to Expect
- A series of physical tasks designed to measure strength, endurance, and mobility.
- Testing will take approximately 30–45 minutes.
- Please arrive in appropriate athletic clothing and footwear
Preparation Tips
- Stay hydrated and get adequate rest before the test.
- Review the test requirements in advance to ensure readiness.
Who Should Attend: HPO employees are due for their annual PAT test.
ASP Refresher (16-hr)- Livermore Training Facility
with Mark Yanez
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
Armed Protection Officer Academy- Livermore
with Mark Yanez
Designed to prepare new security team members of the Kaiser Permanente contract on what it means to be a healthcare security professional, the healthcare environment and emergency management.
Who should attend: All security staff.
Pre-Requisite: None.
FRO - Biological Response (Livermore)
with Michelle Gonzalez
FRO – Biological Response Training
Equipping Security Teams to Respond Safely and Effectively in Biological Emergencies
This specialized course is designed to prepare First Responder Operators (FRO) to manage biological emergencies with confidence, competence, and care. Attendees will gain critical knowledge and practical skills for using and managing Personal Protective Equipment (PPE), understanding their role during high-stress events, and ensuring safety for themselves and others.
Course Topics Include:
- Emergency Management & Response Protocols
- Access, Crowd, and Traffic Control
- Our Role in an Emergency
- R.A.I.N. Concept (Recognize, Avoid, Isolate, Notify)
- Hand Hygiene Standards
- Proper Donning and Doffing of PPE
This training directly supports BCI’s commitment to safety, professionalism, and responsible intervention. All attendees will leave better equipped to protect themselves, patients, and the community in emergency biological scenarios.
Who Should Attend: All Security Personnel
Pre-Requisite: None
Vistelar Advanced + ED Operations (24 hrs)- Livermore
with Michelle Gonzalez
Improve Patient Care & Staff Safety with Vistelar Training
Prevent Conflict Before It Starts
Learn the skills to prevent conflict before it starts.
Join us for essential training in the Vistelar Methodology — a practical, evidence-based approach designed to enhance safety, reduce conflict, and improve communication in healthcare settings. This training focuses on non-escalation, de-escalation, and trauma-informed strategies that support both patient care and staff well-being.
What You’ll Learn:
- Techniques to improve everyday interactions and prevent escalation
- Trauma-informed communication methods grounded in empathy
- Mental and physical preparation before high-stress encounters
- Proven strategies to reduce risk and enhance safety for patients and staff
- Methods for effectively managing Emergency Department (ED) environments
- Best practices for handling unpredictable behavior and regulation in the ED
- How to identify and utilize available tools and environmental resources
- Effective communication techniques with clinical staff during critical moments
Grounded in empathy. Backed by science. Focused on care.
Who Should Attend: Emergency Department Specialist in NCAL
Pre-Requisite: None — open to all experience levels!
FRO - Biological Response (Livermore)
with Michelle Gonzalez
FRO – Biological Response Training
Equipping Security Teams to Respond Safely and Effectively in Biological Emergencies
This specialized course is designed to prepare First Responder Operators (FRO) to manage biological emergencies with confidence, competence, and care. Attendees will gain critical knowledge and practical skills for using and managing Personal Protective Equipment (PPE), understanding their role during high-stress events, and ensuring safety for themselves and others.
Course Topics Include:
- Emergency Management & Response Protocols
- Access, Crowd, and Traffic Control
- Our Role in an Emergency
- R.A.I.N. Concept (Recognize, Avoid, Isolate, Notify)
- Hand Hygiene Standards
- Proper Donning and Doffing of PPE
This training directly supports BCI’s commitment to safety, professionalism, and responsible intervention. All attendees will leave better equipped to protect themselves, patients, and the community in emergency biological scenarios.
Who Should Attend: All Security Personnel
Pre-Requisite: None