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5. Northern California
APPIH (South San Francisco)
with Victor Mendoza
Assessment and Prevention of Patient-Initiated Harm (APPIH)
Creating Safer Care Environments Through Proactive Strategies
This training is designed to provide system-based practice recommendations aimed at reducing and mitigating the risk of patient-initiated harm in the care environment. Participants will learn how to recognize warning signs, apply prevention strategies, and respond appropriately to protect patients, staff, physicians, contractors, and visitors.
Key Topics Include:
- Identifying risk factors and behavioral indicators
- Implementing safety protocols and de-escalation strategies
- Team-based approaches to managing aggressive or harmful behavior
- Promoting a culture of safety and awareness
Who Should Attend: Clinical and nursing staff in the inpatient care setting
Pre-Requisite: None
ASP Refresher (16-hr)- Livermore Training Facility
with Mark Yanez
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Pre-Requisite: None
Will run
HSO Annual Training (Roseville)
with Eddie Mason
The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.
Topics include:
• Review of healthcare security duties and emergency response expectations
• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force
• Infection control and biohazard precautions, including proper PPE use
• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques
This training ensures continued readiness, compliance, and professional security response.
Who should attend: Healthcare Security Personnel
Pre-Requisite: None
HSO Annual Training (Manteca)
with Jeanette Bobadilla
The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.
Topics include:
• Review of healthcare security duties and emergency response expectations
• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force
• Infection control and biohazard precautions, including proper PPE use
• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques
This training ensures continued readiness, compliance, and professional security response.
Who should attend: Healthcare Security Personnel
Pre-Requisite: None
Healthcare Security Officer Academy (Richmond)
with Sherah Greer
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.
Healthcare Security Officer Academy (Roseville)
with Eddie Mason
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.
HSO Annual Training (Santa Clara)
with Victor Mendoza
The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.
Topics include:
• Review of healthcare security duties and emergency response expectations
• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force
• Infection control and biohazard precautions, including proper PPE use
• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques
This training ensures continued readiness, compliance, and professional security response.
Who should attend: Healthcare Security Personnel
Pre-Requisite: None
Will run
Healthcare Security Officer Academy (Livermore)
with Gayle Mamlok
Join our 24-hour course designed for new healthcare officers to build essential skills for success. Covering key topics such as incident report writing, interpreting post orders, proper uniform and PPE usage, patient rights, customer service, and emergency management. This class equips you with the knowledge and confidence needed to excel in your role. Enhance your expertise and make a positive impact as part of the Security Team!
Who should attend: New security personnel
Pre-Requisite: Must complete the 8-hr New Employee Orientation and LMS courses assigned by Talent and Acquisition prior to attending.