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5. Northern California
FRO/ COVID - Roseville
with Eddie Mason

Designed to teach First Responders Operators (FRO) how to handle COVID or other contagious patients to prevent contamination, and how to properly use and manage Personal Protective equipment (PPE).
Who should attend: All security staff
Pre-Requisite: None
Healthcare Security Officer Annual Refresher
with Michael Mahoney

Join our 16-hour course designed for Healthcare Security Officers that need to complete annual compliance requirements. Covering key topics such as managing conflict, proper PPE usage, emergency management and response, and annual attestations.
Who should attend: Healthcare Security Officers requiring annual refresher training.
Pre-Requisite: None
Vistelar Basic (8Hr)
with Jeanette Bobadilla

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.
Pre-Requisite: None
FRO/ COVID - Roseville
with Eddie Mason

Designed to teach First Responders Operators (FRO) how to handle COVID or other contagious patients to prevent contamination, and how to properly use and manage Personal Protective equipment (PPE).
Who should attend: All security staff
Pre-Requisite: None
Vistelar Basic (4Hr) SSC ED STAFF ONLY
with Peter De Meo

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All staff
Pre-Requisite: KP Learn ModulePrevention of Workplace Violence - Vistelar Conflict Management Module
Vistelar Basic (8Hr) - Security Staff
with Gayle Mamlok

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.
Pre-Requisite: None
Advanced Security Program Annual Compliance (16-hr)
with Mario Rangel
Advanced Security Program employee’s annual compliance requirements.
Who should attend: Advanced Security Program Employees Requiring Annual Refresher Training
Attire: Please be in uniform and bring your CED holster.
Pre-Requisite: None
Vistelar (8Hrs) Bakersfield
with Raul Argueta Diaz

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All security staff, Emergency Department staff, Behavior Health staff, and Urgent care staff.
Pre-Requisite: None