Hello, 

You are receiving this email because you are registered to attend the Passive Weapon Detection Train-the-Trainer course. Please review the following details to help ensure a smooth and successful training experience: 

Training Details 

Attire: Please arrive in uniform or business approved business attire. 

Meals: Food will not be provided. Please plan accordingly and bring your own meals or snacks as needed. 

What to Bring / Prepare: 

• Be prepared to learn new skills and concepts related to weapon detection systems. 
• Please ensure your schedule allows you to be fully present throughout the training. 
• Regular breaks will be provided during the day. 

We look forward to our time together and appreciate your commitment to creating a safer, more effective care environment. 

If you have any questions, don’t hesitate to reach out to us at nss-training@kp.org 

Warm regards, The NSS Training Team 

Improve Patient Care & Staff Safety with Vistelar Training

Prevent Conflict Before It Starts

Learn the skills to prevent conflict before it starts.

Join us for essential training in the Vistelar Methodology — a practical, evidence-based approach designed to enhance safety, reduce conflict, and improve communication in healthcare settings. This training focuses on non-escalation, de-escalation, and trauma-informed strategies that support both patient care and staff well-being.

What You’ll Learn:

• Techniques to improve everyday interactions and prevent escalation
• Trauma-informed communication methods grounded in empathy
• Mental and physical preparation before high-stress encounters
• Proven strategies to reduce risk and enhance safety for patients and staff
• Methods for effectively managing Emergency Department (ED) environments
• Best practices for handling unpredictable behavior and regulation in the ED
• How to identify and utilize available tools and environmental resources
• Effective communication techniques with clinical staff during critical moments

Grounded in empathy. Backed by science. Focused on care.

Who Should Attend:  Emergency Department Specialist in NCAL

Pre-Requisite: None — open to all experience levels!

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

The HSO Annual Training is a required refresher for Healthcare Security Officers that reinforces core security responsibilities and safe response practices in the healthcare environment.

Topics include:

• Review of healthcare security duties and emergency response expectations

• Regulatory compliance requirements (OSHA, TJC, CMS) and appropriate use of force

• Infection control and biohazard precautions, including proper PPE use

• Conflict management refresher with emphasis on professional presence, communication, and safe de escalation techniques

This training ensures continued readiness, compliance, and professional security response.

Who should attend: Healthcare Security Personnel

Pre-Requisite: None

Hello, 

You are receiving this email because you are registered to attend the Passive Weapon Detection Train-the-Trainer course. Please review the following details to help ensure a smooth and successful training experience: 

Training Details 

Attire: Please arrive in uniform or business approved business attire. 

Meals: Food will not be provided. Please plan accordingly and bring your own meals or snacks as needed. 

What to Bring / Prepare: 

• Be prepared to learn new skills and concepts related to weapon detection systems. 
• Please ensure your schedule allows you to be fully present throughout the training. 
• Regular breaks will be provided during the day. 

We look forward to our time together and appreciate your commitment to creating a safer, more effective care environment. 

If you have any questions, don’t hesitate to reach out to us at nss-training@kp.org 

Warm regards, The NSS Training Team