Filter by Subcategory
5. Northern California
Vistelar Introduction (2-Hour)
available
with Ole Sprange

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All staff
Pre-Requisite: KP Learn ModulePrevention of Workplace Violence - Vistelar Conflict Management Module
KP- Basic Vistelar (4Hr) - AMC
with Gayle Mamlok

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All staff
Pre-Requisite: KP Learn ModulePrevention of Workplace Violence - Vistelar Conflict Management Module
Vistelar Advanced + ED Operations ( 16 hours)
with Jeanette Bobadilla

Non-Escalation, De-Escalation and Crisis Management
The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression. This version focuses on the role of Healthcare Emergency Department Specialists and the types of interactions they encounter in their daily work.
Screening for Dangerous Objects Train-the-Trainer (AKA Athena)
with Peter De Meo

Kaiser Permanente is committed to maintaining a safe, secure, and respectful setting that will allow us to produce the best in health care results in our facilities.
The Passive Weapons Detection System from Athena is the latest addition to the Prohibited Items Detection Program, with state-of-the-art detection technology that aids officers with minimal impact for visitors, patients, and staff entering the Emergency Department. The training is designed to prepare security leaders to delivery best practice guidance for the passive weapons detection system, screening with a hand-held metal detector and visual search.
Who should attend: Security Supervisor, Managers and Trainers
Pre-requisite: None
Who should attend: Security managers, Assistant security managers, and Supervisors (assigned by the site security manager).
Pre-Requisites: None
Vistelar Basic (4Hr)
with Ole Sprange

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All staff
Pre-Requisite: KP Learn ModulePrevention of Workplace Violence - Vistelar Conflict Management Module
KP- Basic Vistelar (4Hr) - AMC
with Gayle Mamlok

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression.
Who should attend: All staff
Pre-Requisite: KP Learn ModulePrevention of Workplace Violence - Vistelar Conflict Management Module
Vistelar Advanced + ED Operations (24 hrs)
with Peter De Meo

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma-informed principles. It puts patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression. This version focuses on the role of Healthcare Emergency Department Specialists and the interactions they encounter in their daily work.
Who should attend: Healthcare ED Specialists, Flex Officers, and Supervisors.
Pre-Requisite: For this class - Attendees must have completed the 8-hour Basic Vistelar class within 30 days prior to this class.
Vistelar Advanced + ED Operations (24 hrs) San Leandro
with Julio Mendoza

The Vistelar methodology focuses first on “non-escalation” with foundational teaching elements grounded in empathy and trauma informed principles, putting patient care at the center to improve everyday interactions before they escalate. The training also focuses on mental and physical pre-encounter preparation steps that are proven to help reduce the opportunities for patient or staff harm during response to moments of escalation or aggression. This version focuses on the role of Healthcare Emergency Department Specialists and the types of interactions they encounter in their daily work.
Who should attend: Healthcare ED Specialists, Flex Officers and Supervisors.
Pre-Requisite: None